crew training

/Tag:crew training
28 07, 2017

A Retro Roadshow!

July 28th, 2017|News, Onboard Retail|

A few weeks ago, we announced that we had entered into a Retail Consultancy Agreement with Aer Lingus. We’ve been busy in the meantime helping to prep the Aer Lingus crew with knowledge on all of the new products that are flying on board as part of the Bia and Boutique selections. How do [...]

29 03, 2017

How to win a diamond ring: A look at crew training and incentives!

March 29th, 2017|Airline Events, News, Services|

There’s a lot more to implementing a successful onboard retail program than setting menus, organizing logistics and implementing a new IT solution! Preparing an airline’s crew for the shift in operations is also a huge part of creating a smooth transition in service models and a seamless experience for customers. That’s exactly why we spend [...]